Situation: Customers and in many cases Contractors who make purchases with many different products often sign / initial on a shipment list when taking delivery of product(s). After a few weeks or months they come back to the showroom to say that they don’t remember picking-up the product. This usually happens as a result of them being disorganized and have misplaced the product somewhere.
In a situation like this, typically you would have to go through so much of paperwork combing through shipment documents to find the piece of paper that has their signature or initial to show and prove that the product was indeed picked up. The time wasted on this can be pretty daunting.
Jacob has the perfect solution to this, as it captures the Customer’s signature electronically with a time and date stamp during the pick-up process and stores it in the system. Should there be a need to retrieve the shipping information, it is available at your fingertips saving you so much of time and aggravation